Terms and Condition

Volunteer Program Participation

1. Booking & Payment

• A confirmed booking requires completion of the application form and payment of the program deposit. 

• The deposit is non-transferable and secures the volunteer’s placement and logistical preparation. 

• The remaining balance must be paid before arrival or upon arrival as agreed with the program coordinator.

• Payments cover program coordination, accommodation, meals, local transport, and community support contributions unless otherwise stated.

• International bank transfer fees and currency conversion costs are the responsibility of the volunteer.

2. Cancellation & Refund Policy

• Deposits are non-refundable due to preparation, coordination, and community commitments.

• Cancellation made 30 days before arrival may be eligible for partial refund of the remaining balance.

• Cancellation made less than 30 days before arrival may not be eligible for a refund.

• In cases of emergency, rescheduling may be offered depending on availability.

• No refund will be provided for early departure, unused services, or personal schedule changes.

3. Tour Itinerary & Changes

• Program activities may be adjusted due to weather conditions, transportation limitations, community events, or safety considerations.

• The organization reserves the right to modify schedules while ensuring meaningful program delivery.

• Flexibility and cultural adaptability are expected as part of the volunteer experience in remote island settings.

4. Safety & Liability

• Volunteers participate at their own risk and are responsible for their personal decisions and behaviour during the program.

• The organization will provide guidance, orientation, and local support but cannot be held liable for accidents, illness, loss of personal belongings, or unforeseen events.

• Volunteers must follow safety instructions, community regulations, and local guidance at all times.

• Participation may be terminated if a volunteer’s behaviour endangers themselves, others, or the community.

5. Equipment & Gear

• Volunteers are responsible for bringing personal essentials including clothing, medication, teaching materials (if preferred), and personal travel gear.

• Snorkeling or outdoor activity equipment may be provided when available, but availability cannot be guaranteed.

• The organization is not responsible for loss, theft, or damage of personal equipment.

6. Environmental & Ethical Guidelines

Volunteers agree to:

• Respect local culture, traditions, and community values

• Practice responsible tourism and minimize environmental impact

• Avoid single-use plastics where possible

• Respect marine ecosystems and avoid damaging coral or wildlife

• Follow ethical engagement with children and community members

• Refrain from exploitative photography or content without consent

7. Travel & Insurance

• Volunteers are responsible for arranging their own international and domestic travel.

• Comprehensive travel insurance covering medical care, evacuation, trip cancellation, and personal belongings is strongly required.

• Volunteers must ensure they are medically fit to participate in remote island activities.

• The organization is not responsible for travel disruptions, visa issues, or airline schedule changes.